FAQ

Expect to fill out your intake form before you come (you can fill out the form here  — scroll to the bottom of the page to find the link), or come 5-10 minutes early to do so. To start, the physiotherapist will take a detailed history to get an understanding your issue and any contributing factors. A detailed biomechanical assessment will be completed to observe and evaluate your posture, movements, strength, etc. The assessment takes approximately 60-minutes,  but there will always be a treatment component, whether it is hands-on therapy or going through some exercises to get you started.

In order to best assess your movements and injury, it is best to wear clothing that allows you to move well and freely. In addition, if it is a lower body issue, bringing or wearing shorts is advised. If you have an upper body injury, it is helpful for women to wear a sports bra or tank top to gain best access to the area.

This is assessed on an individual basis as every person and their injury/dysfunction require different treatment plans and care, however, each session includes education to give clients the tools they need to self-manage and perform rehab under their own supervision.

No. You do not need a physician’s referral to attend physiotherapy.

However, your individual insurance provider may depending on your policy. Please contact your insurance provider for more information.

We can treat you if you have had the misfortune of being involved in a motor vehicle collision. It is important that you bring the following information with you to your first appointment to expedite the process of getting insurance approval.

  • Date of accident
  • Name of adjuster
  • Name of insurance company
  • Policy number
  • Claim number

We do require clients to pay in full for their services, but we will take care of the required paperwork to allow you to get renumeration from your insurance company.

Unfortunately, at this time we do NOT treat patients involved in Worker’s Compensation Board claims.